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Frequently Asked Questions

Maintenance

Our professional maintenance team executes a full make-ready, which includes paint and repairs, as needed, a thorough inspection of all appliances and lighting, and a deep clean of the apartment.

Yes, we have a professional, on-site maintenance team 5 days a week, and emergency maintenance services 24/7.

You can call or email Resident Services or submit a request via our online Resident Portal.

We address all maintenance requests within 24-48 hours. Emergencies are prioritized.

No, you can give us permission to enter your apartment when not home.

During business hours, come direct to Resident Services for assistance. After business hours, call Resident Services to be connected to our emergency support line.

Yes, reasonable modifications to the apartment are permitted as long as they can be repaired at the time of move-out.

Amenities

Please visit for a full list of our community amenities: https://bluebellvillas.aveliving.com/amenities

Our state-of-the-art fitness center features treadmills, ellipticals, bikes, and free weights.

Yes, we provide complimentary, surface lot parking.

Our rental townhomes are fully accessorized with a range, refrigerator, dishwasher, microwave, garbage disposal, and washer and dryer.

Our resort pool is open for swimming, Memorial Day to Labor Day (10am-8pm).

Call Resident Services to speak with a leasing professional.

Yes, we offer month-to-month leases for our fully furnished townhomes, and 6+ months leases for our unfurnished townhomes.

Every townhome comes with a washer and dryer.

Yes, you may have packages delivered to the office. We will notify you once they arrive and hold until you are able to pick up.

Our 24/7 fitness center features on-demand fitness programming, a yoga/stretch area, a TRX all-in-one suspension trainer, free weights, spin bikes, cardio equipment, and more. 

Our amenities are complimentary. Quiet hours are 10 pm-8 am per our Township.

Admin

Appointments are encouraged, so we can personalize your tour, but we do welcome walk-ins.

Water and sewer will be added to your monthly rent ledger.

Our friendly Resident Service team is available 7 days a week.

You can apply online. You must provide photo ID / income to complete.

There is a one-time, $500 move-in fee at lease signing.

You can pay your rent online via our Resident Portal or physically drop off a check to our Resident Services office.

Our team is here to help you find your dream rental and guide you through the process.

On our online Resident Portal, you can add a payment method and make a one-time payment or set up for automatic withdrawals. The 3% processing fee is waived for ACH.

Call PECO to set up your electric. Our team sets up your water and sewer.

Yes, we have a resident referral program. Contact our team to learn more.

2 guests per townhome at the pool

A new security deposit is required for in-house transfers or a transfer to a new community. Your security deposit is attached to that individual townhome.

No, we do not allow subleasing.

Lease breakages are outlined in your signed lease agreement, please contact management to discuss your options.

Location

Our residents shop at King of Prussia Mall, Plymouth Meeting Mall, and Center Square Shopping Center.

Yes, Wentz Run Park and Norristown State Park

We provide a complimentary hot beverage bar in our Clubhouse during business hours, but there is also a Starbucks, 1.5 miles away in the Center Square Shopping Center.

Wissahickon School District

Directions

1560 Wick Lane, Blue Bell, PA 19422 directly off Jolly Road or Dekalb Pike via Spruce Street

Jolly Road & Dekalb Pike

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Our team is always ready to answer your questions.