Frequently Asked Questions
Our professional, on-site maintenance team does a complete inspection and executes touch-ups or full paint, carpet cleaning or replacement, a deep clean of the townhome, and any upgrades, as needed.
Yes, our professional maintenance team is on site during business hours, and we also offer 24/7 on-call, emergency maintenance.
You can place a work order online via our Resident Portal or call/email Resident Services.
Maintenance requests are addressed within 24-48 hours, in the order they are received. Emergencies are prioritized.
No, you may give our team permission to enter if you will not be home.
Kindly call emergency maintenance for support.
Yes, you may personalize your apartment home.
Dog park, tennis courts, outdoor BBQ grilling area, saltwater, resort-style pool, business center, hot beverage bar, fitness center, access to ChargePoint EV stations.
The pool deck is open year-round for lounging with resident card access. Our resort pool is open for swimming, Memorial Day to Labor Day (8am-8pm).
Yes, we provide complimentary, surface lot parking.
Range, refrigerator, dishwasher, microwave, garbage disposal, washer and dryer.
Every townhome comes with a washer and dryer.
There is a one-tme, $350 fee per pet at move in plus $35 monthly pet rent per pet.
Aggressive breeds are not permitted.
Call our professional leasing team for the most current availability.
Yes, we offer month-to-month leases for our fully furnished townhomes, and 6+ months leases for our unfurnished townhomes.
Yes, you may have packages delivered to the office and we will notify you once they arrive and we will hold them until you are able to pick up.
Treadmills, elliptical, bikes, free weights.
Our amenities are complimentary. Quiet hours are 10 pm-8 am per our Township.
Appointments are encouraged, so we can personalize your tour, but we do welcome walk-ins.
Our friendly Resident Service team is available 7 days a week.
You can apply online. You must provide photo ID / income to complete.
Typically less than 24 hours.
There is a one-time, $500 move-in fee due at lease signing.
You can pay your rent online via our Resident Portal or physically drop off a check at our Resident Services office.
On our online Resident Portal, you can add a payment method and make a one-time payment or set up for automatic withdrawals. The 3% processing fee is waived for ACH.
Water and sewer will be added to your monthly rent ledger.
Parking and trash.
Call PECO to set up your electricity. Our team sets up your water and sewer.
|Comcast & Verizon
Yes, we have a resident referral program called AVE-ocate.
2 guests per townhome at the pool.
A new security deposit is required for in-house transfers or a transfer to a new community. Your security deposit is attached to that individual townhome.
Yes, we have a lease buy-out policy.
Mermaid Lake, St. Helena's Church
Wissahickon School District
We have a private dog park on our community campus, complimentary for residents' use.
Wentz Run Park, Norristown State Park
King of Prussia Mall, Plymouth Meeting Mall, Center Square Shopping Center
We provide a complimentary hot beverage bar in our Clubhouse during business hours, but there is also a Starbucks, 1.5 miles away in the Center Square Shopping Center.
1560 Wick Lane, Blue Bell, PA 19422 directly off of Jolly Road or Dekalb Pike via Spruce Street
Jolly Road & Dekalb Pike
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Our team is always ready to answer your questions.